Shipping policy

Orders are shipped Monday through Friday, excluding weekends and holidays. It may take up to 24 hours for an order to be processed. We offer 5-8 day shipping on all orders. Kindly note shipping may be delayed by our verifications team if confirmation is needed for the order. For customers selecting 1-2 Day Express Shipping, please keep in mind your order must be placed before 12PM EST to leave the same day Monday - Thursday. International orders usually takes 10 business days to arrive in your country however, in some instances, the delivery may be delayed depending on your country's customs. International shipping fees are based on shipping address and the weight and dimensions of the order. Please be advised that international orders may incur increased duties and fees due to shipping carrier and regional restrictions. You are responsible for covering any fees. These fees and overcharges are imposed by the shipping carrier and customs agencies, not Komplexions.